“He said ‘I know what the problem is. It’s ghetto booty,’” Ragland told WREG in Memphis. “I think I blacked out after he said ghetto booty. I think my mind was just stuck on the phrase because I couldn’t believe he said that.”
Sweo had diagnosed Ragland with lumbar lordosis, but decided “to take a technical conversation regarding your lower back and make it less technical,” he later wrote her after she had complained to the office manager.